All Roswell microphones carry a warranty of at least one year. Find the warranty language for your microphone on the last page of your mic’s product manual.
Every Roswell microphone includes a QC/Warranty card that shows the signed, dated quality control checklist on one side, and the warranty registration link on the rear side. If your new Roswell microphone did not include a QC/Warranty card, contact us via email with proof-of-purchase immediately.
If your Roswell microphone is under warranty and needs service, we recommend first contacting us via email for troubleshooting assistance.
Should you need to send the microphone in for repair, be aware that damage accrued in transit is not covered by the warranty.
To prevent damage in transit, wrap the microphone in six to 10 feet of 5/16'' bubble wrap. Place that football-sized bundle in a box just large enough to hold it snugly (e.g. 12x6x6 inches).
Ship the box with tracking and insurance to the address on the Contact page.